|Closing Jolla Tablet refund round 1: final call for problem cases |
Sep 26th 2016, 11:53
If you have not received your Jolla Tablet refund from the first round, please continue reading. Others can disregard this message.
As we stated previously we have been busy investigating the remaining failing and unclaimed PayPal payments. We are as good as done but there currently are still 33 people who have been unresponsive to our attempts to contact them, as follows:
Regarding the unclaimed payments group, we have remitted payments several times, all unsuccessfully. The most recent payment attempt will expire for the last time on 1.October.2016.
If you are among those with unclaimed payments or failed payments, please
1) check the email address provided to Jolla during the refund survey time window (16.Mar-16.April.2016).
Once again please submit a request by 15.October.2016 to follow up on your refund case after which we will not longer be honoring 1st round refund payments.
On behalf of the whole Jolla Team,
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